Shipping Policy
At Gamelab, we are committed to providing fast, reliable, and transparent shipping for all customer orders. Below you’ll find details regarding our shipping destinations, delivery options, processing times, and tracking information.
1. Shipping Destinations
Gamelab ships to the United States and multiple international destinations. We are continuously expanding our delivery coverage and will update this policy as new regions become available.
2. Shipping Options & Estimated Delivery Times
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (U.S.) | 3–8 Business Days | FREE |
| Express Shipping (U.S.) | 3–4 Business Days | $9.99 |
| Standard International Shipping | 4–9 Business Days (depending on destination) | FREE |
| Express International Shipping | 3–6 Business Days (depending on destination) | $9.99 |
All orders include tracking and are securely packaged to ensure safe delivery.
Delivery times are estimates and may be affected by weather, postal delays, or customs inspections.
3. Order Processing Time
- Orders are processed within 1–2 business days (Monday–Friday).
- Orders placed before 3:00 PM GMT will begin processing the same day.
- Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation email containing your tracking details.
4. Tracking Information
A tracking number will be sent to your email once your order ships. Orders are dispatched via trusted couriers such as USPS, OnTrac, DHL, or YunExpress, depending on your location and shipping method.
You can track your package directly through the courier’s website or by using your tracking number at 17track.net.
If you experience any issues tracking your order, please contact us at support@buygamelab.com.
5. Shipping Delays or Exceptions
Delivery times are estimates and may be affected by factors beyond our control, such as customs inspections, severe weather, or peak seasonal demand. We appreciate your understanding in such cases.
6. Failed Delivery or Address Error Policy
If a package is returned due to an incorrect address or failed delivery attempt, the customer will be responsible for any additional shipping fees required to resend the order.
7. International Customs or Duties Notice
International customers are responsible for any customs duties, import taxes, or additional fees charged by their local authorities. We recommend checking your country’s import regulations before placing an order.
8. Contact Us
For all shipping-related inquiries, please reach out to our support team:
Email: support@buygamelab.com
Support Hours: Monday – Friday | 9:00 AM – 5:00 PM GMT
We appreciate your patience and trust in Gamelab. Our goal is to ensure your order arrives quickly, safely, and exactly as expected.
